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UDT Insights

UDT Insights

Practical perspectives on technology, engineering, and delivery.

A colleague magnifies a scanned page and compares extracted rows with the original. A colleague inspects with a handheld magnifier.

Applied AI

Choose OCR checks for scanned business documents

UDT InsightsApr 24, 2025

Readable OCR text can still misstate an invoice amount or detach a table value from its label. Select checks around business-critical fields, document layouts, and review queues before allowing extracted information into downstream decisions.

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A colleague refreshes an answer from a revised document beside a history dial. A seated colleague writes notes.

Applied AI

Keep document answers current after source changes

UDT InsightsMar 14, 2025

Updating a source file does not finish an answer update. Define how revisions, withdrawals, and access changes move through extraction, indexing, and answer caches, then test that obsolete material can no longer support a response.

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A colleague blocks a hooked instruction from a retrieved document with a shield before a robot. A kneeling colleague uses a wrench.

Applied AI

Handle prompt injection in retrieved business documents

UDT InsightsJan 17, 2025

Retrieved files can contain instructions that conflict with a user’s request. Treat those files as untrusted evidence, restrict connected capabilities, and test what happens when hostile text appears inside otherwise useful business material.

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A colleague compares a robot-marked answer with a checked reference document set. A colleague reviews a clipboard.

Applied AI

Evaluate AI answers with a task-specific reference set

UDT InsightsDec 13, 2024

A useful answer test starts with the work employees must complete. Build reference cases that specify evidence, permitted variations, and required refusals, then use them to compare changes without rewarding fluent but unsupported responses.

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A colleague cleans a document collection before a magnifying-glass search. A colleague reads an open manual.

Applied AI

Prepare document quality before adding semantic search

UDT InsightsNov 16, 2024

Semantic search cannot settle disagreements between outdated procedures. Prepare a small, accountable document collection first, then test whether retrieved passages preserve the conditions employees need to answer real business questions.

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A colleague probes a sealed divider between two tenant compartments with a checked test instrument. A colleague inspects with a handheld magnifier.

Security and Privacy

Test tenant isolation before opening a shared platform

UDT InsightsOct 25, 2024

A shared platform needs evidence that one customer organization cannot receive another’s records through ordinary features or operational shortcuts. Test tenant context across queries, files, jobs, caches, and support access before widening access.

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A colleague checks privacy protection beside a browser with a broken connection symbol. A colleague inspects with a handheld magnifier.

Security and Privacy

Check privacy when browser JavaScript fails

UDT InsightsSep 13, 2024

Privacy controls should not depend on every browser script loading successfully. Review the initial response, embedded resources, consent defaults, and server behavior so a failed script does not expose content or activate avoidable collection.

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A colleague weighs a timed session card against a clock and a balance. A colleague considers the scene with folded arms.

Security and Privacy

Design session expiration around risk and usability

UDT InsightsAug 17, 2024

Session expiry should reflect the sensitivity of the task and the way customers work. Define idle and absolute limits, protect unfinished work deliberately, and verify that the server refuses an expired session even when browser scripts fail.

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