Test tenant isolation before opening a shared platform
A shared platform needs evidence that one customer organization cannot receive another’s records through ordinary features or operational shortcuts. Test tenant context across queries, files, jobs, caches, and support access before widening access.
Read MoreCheck privacy when browser JavaScript fails
Privacy controls should not depend on every browser script loading successfully. Review the initial response, embedded resources, consent defaults, and server behavior so a failed script does not expose content or activate avoidable collection.
Read MoreDesign session expiration around risk and usability
Session expiry should reflect the sensitivity of the task and the way customers work. Define idle and absolute limits, protect unfinished work deliberately, and verify that the server refuses an expired session even when browser scripts fail.
Read MoreMinimize customer data collected by public forms
A public inquiry form should collect what the next business step needs, not every field a future campaign might want. Review field purpose, downstream copies, and retention before adding more customer data.
Read MoreThreat-model a workflow before a security checklist
A generic security checklist cannot explain where a particular approval or data handoff can fail. Start with one workflow, identify its trust boundaries, and convert plausible threats into owned controls and acceptance evidence.
Read MoreReview third-party libraries through their update lifecycle
A third-party library needs an owner after the first release. Review dependency visibility, advisory handling, update tests, and unsupported components so the customer buys a maintainable service rather than a one-time scan result.
Read MoreKeep sensitive fields out of logs and error messages
Useful diagnostics do not require copying customer payloads into every log. Define safe event fields, inspect error responses, and test the full monitoring route so troubleshooting does not create another uncontrolled store of sensitive data.
Read MoreReview file uploads beyond the filename extension
A permitted filename is only one part of upload review. Define the business formats, isolate pending files, verify access at download, and agree what happens when scanning or document processing is unavailable.
Read MoreRoll out multi-factor authentication with recovery paths
Multi-factor authentication needs more than an enrollment screen. Choose methods around customer devices, rehearse lost-factor recovery, and control factor replacement so stronger login does not create an unmanaged support bypass.
Read MoreDesign password recovery without revealing accounts
A password reset page can disclose whether a person has an account even when its wording looks neutral. Review responses, timing, delivery limits, reset tokens, and session handling as one customer recovery workflow.
Read More