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Category Archives:Applied AI

December 13, 2024 - Applied AI

Evaluate AI answers with a task-specific reference set

A useful answer test starts with the work employees must complete. Build reference cases that specify evidence, permitted variations, and required refusals, then use them to compare changes without rewarding fluent but unsupported responses.

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November 16, 2024 - Applied AI

Prepare document quality before adding semantic search

Semantic search cannot settle disagreements between outdated procedures. Prepare a small, accountable document collection first, then test whether retrieved passages preserve the conditions employees need to answer real business questions.

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May 7, 2018 - Applied AI

Before an Internal AI Assistant Answers: Check Access and Sources

A useful document assistant needs more than fluent answers. Prepare authorized retrieval, current sources, and tests for unsupported claims.

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