A useful answer test starts with the work employees must complete. Build reference cases that specify evidence, permitted variations, and required refusals, then use them to compare changes without rewarding fluent but unsupported responses.
Read MoreSemantic search cannot settle disagreements between outdated procedures. Prepare a small, accountable document collection first, then test whether retrieved passages preserve the conditions employees need to answer real business questions.
Read MoreA useful document assistant needs more than fluent answers. Prepare authorized retrieval, current sources, and tests for unsupported claims.
Read More