UDT Insights
Practical perspectives on technology, engineering, and delivery.
Product Discovery
User interviews can produce confident but misleading answers when questions contain the preferred solution. Use recent events, neutral follow-up questions, and separate evidence notes to learn what people actually need.
Read article
Product Discovery
A project brief should help a buyer compare options, not disguise a feature list as certainty. Define the business problem, evidence, boundaries, and unresolved decisions before requesting a delivery estimate.
Read article
Applied AI
A useful document assistant needs more than fluent answers. Prepare authorized retrieval, current sources, and tests for unsupported claims.
Read article
Release Engineering
Automation can deploy the wrong change consistently. Use staging, clear release evidence, and an explicit decision before production.
Read article
Software Delivery
A working demonstration is a start. Agree on evidence, limitations, ownership, and release checks before accepting a software handover.
Read article
Project Delivery
Logged hours show effort, not automatically accepted output. Connect tasks, done criteria, acceptance, and next owners for a clearer project review.
Read article
Engineering & operations
Define what can go wrong, rehearse recovery and verify business behavior before you call a release complete.
Read article
Business systems
Compare real process fit, integration, operating cost and exit options before choosing a business system.
Read article
AI adoption
Choose a bounded task, compare AI with today's process, and decide what evidence justifies a wider release.
Read article